Bdt2 Privacy Policy – Your data is completely safe with us

Bdt2 (website: bdt2.im) is a trusted online gaming and betting platform for users in Bangladesh and beyond. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy ("Policy") applies to the bdt2.im website and all associated services. By using our platform, you agree to the terms of this Policy.

This policy is written in Bengali so our Bangladeshi users can understand it with ease. If you have any questions, feel free to reach out to our support team directly.

Bdt2 collects two types of data — information you provide directly, and information collected automatically.

Your collected data is used solely for the following specific purposes:

• Account management: To create your profile, verify your identity, and ensure secure login.
• Service Delivery: For gaming, betting, payment processing, and withdrawal management.
• Customer support: For prompt resolution of your complaints, questions, and issues.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Legal Obligations: To meet KYC, AML, and other regulatory requirements.
• Personalization: To show you promotions and offers tailored to your preferences.
• Analytics: To improve platform quality and enhance the user experience.

We never share your data with third parties for commercial advertising. You can unsubscribe from bdt2's own promotional emails at any time.

Bdt2 shares your information only in limited, specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and banking partners to process transactions.
• Law Enforcement: With government authorities when required by court order or legal obligation.
• Game providers: Limited data shared with game software providers for the purpose of running games.
• Security Partners: For fraud detection and cybersecurity assurance.

We maintain strict contractual agreements with third parties that prevent them from misusing your data.

Bdt2 uses cookies and similar tracking technologies. These fall into three categories:

• Essential cookies: Used to maintain login sessions, ensure security, and keep the platform running properly. These cannot be disabled.
• Analytics cookies: Used to understand which pages users visit. This data is completely anonymous.
• Preference Cookies: To remember your language, theme, and other preferences.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain parts of the service.

Bdt2 applies industry-standard security measures to protect your personal information:

• TLS/SSL Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Firewall & DDoS Protection: Advanced security layers are maintained at the server level.
• Regular security audits: Third-party cybersecurity experts conduct regular penetration testing.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.

We retain your information only for as long as necessary. Retention periods vary depending on the type and purpose of the data:

• Account Information: For the duration of your active account and for 5 years after closure.
• Financial transaction records: 7 years, as required by law.
• Customer Support Contact: 2 years after the issue is resolved.
• Cookies Data: Session cookies are cleared when you close your browser; persistent cookies last no longer than 1 year.

Once the retention period expires, data is permanently deleted or fully anonymized so it can no longer be linked to any individual.

As a bdt2 user, you have several important rights regarding your personal data:

Bdt2 does not provide services to or collect information from anyone under the age of 18.

Age is verified at the time of registration. If a minor registers by mistake and we become aware of it, the account will be closed immediately and any collected data will be deleted.

Bdt2 reserves the right to update this Privacy Policy as needed. For significant changes:

• You will be notified at least 15 days in advance to your registered email address.
• The "Last Updated" date on the website will be revised accordingly.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Previous versions of our Privacy Policy are also retained and can be provided upon request.

For any questions about our Privacy Policy, requests to exercise your rights, or to file a complaint:

• Email: privacy@bdt2.im
• General support: support@bdt2.im
• Live Chat: Website chat icon (available 24/7)
• Response time: Initial response within 2 business days, full resolution within 30 days.